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RETURN POLICY
All returns must be authorized by email rerandomeffect@gmail.com. Returns must be received within 7 days of you receiving your order. All products returned must be in original unused condition without any tags removed.
Products returned damaged worn or altered may not be accepted and may be sent back to customer. All charges related to shipping are your responsibility and are non-refundable.
Payment of duty and tax charges are the responsibility of the customer. All returns and exchanges must be accompanied by a receipt. official1997s@gmail.com reserves the right to refuse any returns at any time.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.Any item that is returned more than 14 days after delivery.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at rerandomeffect@gmail.com and send your item to:
RandomEffect Limited,
5/F,KEVIN WONG DEVELOPMENT BUILDING ,
NO.11 TAI YIP STREET ,
KWUN TONG,KOWLOON,
HONG KONG
Shipping
To return your product, you should mail your product to:
RandomEffect Limited,
5/F,KEVIN WONG DEVELOPMENT BUILDING ,
NO.11 TAI YIP STREET ,
KWUN TONG,KOWLOON,
HONG KONG
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.